/ NEPHILIM ONLINE STORE
Terms & Conditions
Please read these terms and conditions carefully. These are the terms
that will govern any contract between you and us for the sale of the
products displayed on this web site. We may amend these terms from time
to time by placing appropriate notification on this page.
Please note that it is your responsibility to check that your order
is accurate and that it is your responsibility to supply all relevant
information accurately which is necessary to complete the order as requested.
All orders must be paid for in full prior
to despatch by The Nephilim Online store.
We accept payment by Credit card Visa,
(Please note :GBP
only, Payments can be made
in other currencies but they
will be converted at the daily exchange rate by the
All major Debit cards (UK only)
Credit Cards / Debit Cards
Secure Ordering System
We process your order using the Realex Payment System.
Your details are protected using the strongest commercially available
level of encryption,
128-bit SSL (Secure Socket Layers) software.
This is to prevent unauthorised re-direction of your details and give
you peace of mind that
your transactions are handled securely within the Realex environment.
When you make a purchase on Fields-of-the-nephilim.com and pay online
using your credit or debit card you will be re-directed to the Realex
secure Payment server. Your card details are encrypted by Realex
in order to securely process the payment and debit your account.
The Nephilim Online Store do not receive and do not have access to any
of your personal card details. Realex will provide you with a confirmation
number once the payment has been authorised and inform us whether or
not the card processing has been successful. You will be notified
if your payment has failed.
All products are packaged securely. For UK / EUROPE orders, allow 30
working days for delivery from the date of Bank confirmation of payment.
Outside of the UK / EUROPE delivery time may vary depending on destination.
All UK orders are sent by Recorded delivery only, note that a signature
will be required.
cannot be held responsible or liable for late delivery due to Postal
delays that may occur due to busy periods of the year, industrial action,
adverse weather, etc.
shipping prices are shown at the checkout before you enter your payment
details. It is the Purchasers responsibility to ensure that the correct
address and postcode are given at time of order. ALL goods will be delivered
to the cardholders billing address only if payment is by card. Should
the postal service be unsuccessful in delivering the goods and they
are returned to us, the Purchaser will be responsible for the extra
Goods sent to destinations outside of the UK/EU.
We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the UK. The customs agency in your country may require you to pay fees before receiving your package. You will be responsible for paying any fees, duties, or taxes to your country’s Customs Office, independently of any shipping fees paid to us. The laws are different in every country, and they change often. It is your responsibility to check with your country's Customs Office to verify any fees and to verify if your country allows the shipment of products you ordered (or wish to order) into your country. We will fulfill your order in a timely and efficient manner. However, if the package is seized by Customs Officials for any reason whatsoever, we will not issue you a refund unless all products are returned to us in their original condition. We are not liable for any damaged or un-returned items. While many orders make it through customs without issue, some orders maybe returned to us. If a package is returned to us by Customs Officials, you are still responsible for the original shipping fees charged to you us.
If you have any questions, we encourage you to contact your Customs Office, as we cannot advise you about your country’s customs policies.
RETURN AND REFUND POLICY
All goods should be examined as soon as they are received. Any damaged
or defective goods must be returned within 7 working days of delivery
stating the reason the goods are being rejected and returned. Please
return in original packaging with the item(s) and pack securely. Replacements
goods will be sent by return at no cost to the Purchaser. The store
cannot accept liability for goods returned and lost in transit. If the
returned goods are found not to be defective, they will be returned
to the Purchaser after receipt of return carriage costs.
NOTE THE PURCHASER MUST E- MAIL THE STORE BEFORE RETURNING GOODS.
Goods may be exchanged for other sizes and must be returned in the same
condition as received and postage costs incurred will be the Purchasers
If we cannot replace a damaged or faulty item the Purchaser will be
entitled to a full refund by the payment method originally used.
You may cancel your order prior to it being dispatched (within 7 days)by
please include your order number when canceling.
Nephilim Online Store reserves the right to cancel any order for any
reason at our discretion
AVAILIBILITY OF GOODS.
Occasionally stock items may become unavailable. The Purchaser will
be informed and offered an alternative item as soon as possible after
placing the order. If payment has been accepted a full refund will be
We reserve the right
to limit the quantities of purchased merchandise items at any time.
prices and specifications are subject to change without notice. Typographic,
Photographic and descriptive errors are subject to correction.
All questions or other inquiries concerning merchandise can be Emailed
to us at
Victoria Business Centre
43 Victoria Road
content copyright © SheerFaith / The Nephilim, 2008. Unless Otherwise