SHEERFAITH / NEPHILIM ONLINE STORE
Terms & Conditions


Please read these terms and conditions carefully. These are the terms that will govern any contract between you and us for the sale of the products displayed on this web site. We may amend these terms from time to time by placing appropriate notification on this page.
Please note that it is your responsibility to check that your order is accurate and that it is your responsibility to supply all relevant information accurately which is necessary to complete the order as requested.

Payment

All orders must be paid for in full prior to despatch by The Nephilim Online store.

We accept payment by Credit card Visa, Master Card.
(Please note :GBP only
, Payments can be made in other currencies but they
will be converted at the daily exchange rate by the
card company)
All major Debit cards (UK only)
Paypal Payments.


Credit Cards / Debit Cards
Secure Ordering System

We process your order using the Realex Payment System.
Your details are protected using the strongest commercially available level of encryption,
128-bit SSL (Secure Socket Layers) software.
This is to prevent unauthorised re-direction of your details and give you peace of mind that
your transactions are handled securely within the Realex environment.
When you make a purchase on Fields-of-the-nephilim.com and pay online using your credit or debit card you will be re-directed to the Realex secure Payment server. Your card details are  encrypted by Realex in order to securely process the payment and debit your account.
The Nephilim Online Store do not receive and do not have access to any of your personal card details. Realex will provide you with a confirmation number once the payment has been authorised and inform us whether or not the card processing has been successful. You will be notified if your payment has failed.

DELIVERY POLICY

All products are packaged securely. For UK / EUROPE orders, allow 30 working days for delivery from the date of Bank confirmation of payment. Outside of the UK / EUROPE delivery time may vary depending on destination. All UK orders are sent by Recorded delivery only, note that a signature will be required.
We cannot be held responsible or liable for late delivery due to Postal delays that may occur due to busy periods of the year, industrial action, adverse weather, etc.

All shipping prices are shown at the checkout before you enter your payment details. It is the Purchasers responsibility to ensure that the correct address and postcode are given at time of order. ALL goods will be delivered to the cardholders billing address only if payment is by card. Should the postal service be unsuccessful in delivering the goods and they are returned to us, the Purchaser will be responsible for the extra costs incurred.

Goods sent to destinations outside of the UK/EU.
We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the UK. The customs agency in your country may require you to pay fees before receiving your package. You will be responsible for paying any fees, duties, or taxes to your country’s Customs Office, independently of any shipping fees paid to us. The laws are different in every country, and they change often. It is your responsibility to check with your country's Customs Office to verify any fees and to verify if your country allows the shipment of products you ordered (or wish to order) into your country. We will fulfill your order in a timely and efficient manner. However, if the package is seized by Customs Officials for any reason whatsoever, we will not issue you a refund unless all products are returned to us in their original condition. We are not liable for any damaged or un-returned items. While many orders make it through customs without issue, some orders maybe returned to us. If a package is returned to us by Customs Officials, you are still responsible for the original shipping fees charged to you us.

If you have any questions, we encourage you to contact your Customs Office, as we cannot advise you about your country’s customs policies.


RETURN AND REFUND POLICY



FAULTY GOODS.

All goods should be examined as soon as they are received. Any damaged or defective goods must be returned within 7 working days of delivery stating the reason the goods are being rejected and returned. Please return in original packaging with the item(s) and pack securely. Replacements goods will be sent by return at no cost to the Purchaser. The store cannot accept liability for goods returned and lost in transit. If the returned goods are found not to be defective, they will be returned to the Purchaser after receipt of return carriage costs.

PLEASE NOTE THE PURCHASER MUST E- MAIL THE STORE BEFORE RETURNING GOODS.

sales@fields-of-the-nephilim.com


EXCHANGES.

Goods may be exchanged for other sizes and must be returned in the same condition as received and postage costs incurred will be the Purchasers responsibility.


REFUNDS


If we cannot replace a damaged or faulty item the Purchaser will be entitled to a full refund by the payment method originally used.

CANCEL ORDER

You may cancel your order prior to it being dispatched (within 7 days)by Emailing us

please include your order number when canceling.

The Nephilim Online Store reserves the right to cancel any order for any reason at our discretion


AVAILIBILITY OF GOODS.

Occasionally stock items may become unavailable. The Purchaser will be informed and offered an alternative item as soon as possible after placing the order. If payment has been accepted a full refund will be given

We reserve the right to limit the quantities of purchased merchandise items at any time.

Please Note

Merchandise prices and specifications are subject to change without notice. Typographic, Photographic and descriptive errors are subject to correction.

Contact us

All questions or other inquiries concerning merchandise can be Emailed to us at

sales@fields-of-the-nephilim.com

Postal address.

SHEERFAITH C/O
Noise Merchandise
Unit 11
Victoria Business Centre
43 Victoria Road
West Sussex
RH15 9LR
UK

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All content copyright © SheerFaith / The Nephilim, 2008. Unless Otherwise Stated.